Case Studies

At FTZ Telecoms, we pride ourselves on providing bespoke, cost-effective telecom solutions for businesses of all sizes. Recently, we had the pleasure of partnering with Starplan, one of the leading direct sales fitted bedroom furniture companies, delivering to over 15,000 homes in the UK every year.

Client Overview: Starplan

Starplan is renowned for their exceptional craftsmanship in creating bespoke fitted bedrooms and kitchens. With a strong commitment to customer satisfaction and quality, they wanted a telecom partner who could match their high standards and ensure their business was always connected.

The Challenge

Starplan needed a business mobile solution that offered both cost-efficiency and dedicated account management. They wanted to ensure their expenses were under control while still having direct access to an account manager for any issues or inquiries. The prospect of spend caps and EU roaming solutions with FTZ was attractive.

Our Solution

FTZ Telecoms stepped up to the challenge by offering Starplan a tailored business mobile package. Our solution included:

  • Efficient Business Plans: Utilising Spend Caps, Roaming solutions in Europe via O2, FTZ were able to meet Starplans needs without bill shock.
  • Competitive Pricing: Through a consultative approach, we provided Starplan with a tailored solution that proved competitive on price. Our detailed analysis and understanding of their needs allowed us to offer the best possible pricing.
  • Dedicated Account Management: David Magowan, our NI Sales Director, ensured that Starplan had a single point of contact for all their needs, providing the personal touch they were looking for. With our NI-based contact centre, Starplan would never be in the dark.

David Magowan, NI Sales Director at FTZ Telecoms, added:

“Our goal at FTZ Telecoms is to meet and exceed the expectations of our business telecoms customers. Finding the best solution and offering the strongest price is just part of what we deliver at FTZ. A genuine duty of care to the customer, dedication to the customers experience and total commitment to ensuring our best efforts are supplied is key.

Working with Starplan has been a rewarding experience, and we’re committed to ensuring they stay connected without any hassle.”

At FTZ Telecoms, we are dedicated to delivering customized telecom solutions that cater to the unique needs of our clients. We are thrilled to have Starplan on board and look forward to a long and successful partnership.

Contact Us

If your business is looking for a telecom partner that offers cost-effective, managed services with personalized support, get in touch with FTZ Telecoms today!

Get in touch with our team at 0333 121 0202
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