FTZ Telecoms
Why Businesses Need a Modern Phone System
Every business is different, some only need a single softphone (app) on a laptop, while others need dozens of desk phones across multiple offices. Our hosted phone system scales with you. Use the quick tool below to choose how many users you have and the features you’d like, and we’ll give you a rough per-user price. That way, you can see exactly how affordable it is to move your business communications to FTZ Telecoms.
The World’s Leading Phone System, Backed by Local Experts.
Our hosted phone systems are built on Cisco Webex, a world-leading platform trusted by millions of businesses globally. With FTZ Telecoms, you get the best of both worlds: enterprise-grade reliability from Cisco, and local support from our team. That means advanced features, seamless connectivity, and the reassurance that when you need help, you speak to someone who knows your business.
Features that make a difference
Stay on top of every message with visual voicemail and a clear call history. Instead of dialing in and guessing which messages you’ve missed, you can instantly see who called, when, and what they said. Voicemails are sent straight to your email, so whether you’re in the office or on the move, you’ll never miss an important customer message again.
Flexibility is key in modern business. With our Webex softphone apps, you can take calls on your laptop or mobile with the same number as your desk phone. Control your desk handset remotely, forward calls on the go, or pick up a conversation from any device. Whether you’re in the office, working from home, or out visiting clients, your business number goes with you.
Give customers a professional first impression every time. With IVR menus, you can route calls efficiently “Press 1 for Sales, 2 for Accounts”. Making sure callers get to the right team without delay. Call queues mean that even during busy periods, nobody is left hanging; customers hear a greeting and music while they wait for the next available advisor. No more missed calls, no more lost opportunities.
Webex uses Cisco’s cutting-edge AI to make calls smarter and smoother. Background noise is filtered out automatically, so your voice is always clear. Real-time transcription ensures nothing is missed, with instant notes you can act on later. Features like “optimise for my voice” and automatic meeting summaries mean you can focus on the conversation instead of worrying about admin.
Our phone systems plug into the tools you already use every day. Sync your calls with Microsoft 365 or Google Workspace, schedule meetings directly from Outlook, and share files from OneDrive with a single click. Integrations with Slack and other platforms mean less time switching between apps and more time getting work done. Everything is connected, simple, and designed to save you time.
Stay connected without worrying about the bill. With unlimited calling included, you can make as many calls as your business needs, whether local, national, or international. No more counting minutes or surprise charges at the end of the month. Just clear, predictable costs that let you focus on building relationships with your customers.